Statement of Nondiscrimination:
TRU Community Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
TRU Community Care cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo.
TRU Community Care tuân thủ luật dân quyền hiện hành của Liên bang và không phân biệt đối xử dựa trên chủng tộc, màu da, nguồn gốc quốc gia, độ tuổi, khuyết tật, hoặc giới tính.
Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-774-4344 (TTY: 1-800-774-4344).
Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-774-4344 (TTY: 1-800-774-4344).
Chinese: 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-774-4344 (TTY：1-800-774-4344)
Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-774-4344 (TTY: 1-800-774-4344) 번으로 전화해 주십시오.
Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-774-4344 (телетайп: 1-800-774-4344).
Amharic*: ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-800-774-4344 (መስማት ለተሳናቸው: 1-800-774-4344).
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-800-774-4344 (رقم Arabic:هاتف الصم والبكم: 1-800-774-4344).
German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1800-774-4344 (TTY: 1-800-774-4344).
French : ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-800-774-4344 (ATS : 1-800-774-4344).
Napali: ध्यान दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू निःशुल्क रूपमा उपलब्ध छ । फोन गर्नुहोस् 1-800-774-4344 (टिटिवाइ: 1-800-774-4344) ।
Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-774-4344 (TTY: 1-800-774-4344).
Japanese: 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-800-774-4344（TTY:1-800-774-4344）まで、お電話にてご連絡ください。
Cushite Oromo: XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 1-800-774-4344 (TTY: 1-800-774-4344).
توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما
Farci: فراهم می باشد. با 1-800-774-4344 (TTY: 1800-774-4344) تماس بگیرید.
Bassa: Dè ɖɛ nìà kɛ dyéɖé gbo: Ɔ jǔ ké m̀ [Ɓàsɔ́ɔ̀-wùɖù-po-nyɔ̀] jǔ ní, nìí, à wuɖu kà kò ɖò po-poɔ̀ ɓɛ́ìn m̀ gbo kpáa. Ɖá 1-800-774-4344 (TTY:1-800-774-4344)
Discrimination is Against the Law
TRU Community Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. TRU Community Care does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
TRU Community Care:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Pat Mehnert, VP Quality & Compliance
If you believe that TRU Community Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Pat Mehnert, VP Quality & Compliance, TRU Community Care, 2594 Trailridge Drive East, Lafayette, CO 80026, telephone number 303-449-7740, fax number 303-604-5393 (Note: This fax number is NOT the same fax used for referrals/admissions. That fax number is 303-604-5372.), or patmehnert@trucare.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Pat Mehnert, VP Quality & Compliance is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
