TRU Community Care President and CEO Michael McHale joins KGNU News Director Maeve Conran and co-host and end-of-life educator Kim Mooney to discuss the evolution of end-of-life care, advance care planning, and the landscape of hospice and palliative care in the age of COVID-19. Topics include the use of telehealth in the care of hospice patients, the business and ethics of end-of-life care, and the tools available to navigate the relief of suffering, the dying process, and grief support for the family afterwards.
Spring is here and so is the 2020 Spring Newsletter!

It may not feel that way today, but spring is here and so is TRU’s 2020 Spring Newsletter. To learn more about how TRU is caring for the community during the pandemic, our upcoming events, expanded grief services and other news, view the pdf here.
TRU Cares for our Community During COVID-19 Crisis
TRU is using telehealth technology (TRU Tele-Care) to safely and effectively deliver uninterrupted care to individuals living with advanced illness and loss, some of the community’s most vulnerable populations.

TRU has deployed dozens of telehealth tablets to palliative care and hospice patients to enable real-time data exchange, proactively manage a patient’s disease progression over time, and make it easier for patients and families living with complex and chronic illness to remotely communicate with health care providers, TRU, and one another. Patients answer daily questions in one of 22 disease-specific clinical pathways, customizable to each patient so that questions, alerts, and educational materials are uniquely targeted to each individual.
The platform facilitates daily virtual monitoring and interaction between the patient and a TRU nurse and/or provider and allows clinical staff to respond immediately to any concerning data points with a video call. This virtual care approach is in keeping with today’s social distancing recommendations and is aligned with TRU’s philosophy of enabling patients to remain comfortably in their homes or the facilities where they reside while receiving the care they require. The platform also facilitates visits between TRU’s Tele-Care patients, specialists, and remote family members.
TRU has also deployed tablets to multiple hospital and facility partners to enable tele-admissions, host virtual patient/family visits, and even conduct virtual rounds and consultations. Many hospitals, assisted living, and long-term care facilities have had to limit, if not eliminate, visitors. TRU Tele-Care allows for seamless and uninterrupted care and communication while adhering to restrictions put in place to protect against the spread of the novel coronavirus.
“It’s incredible to see the difference this service has made for both patients and providers,” said Jim Woodard, TRU’s Chief Operating Officer. “I’ve been in health care for decades and have never seen an organization mobilize so quickly to offer what is needed most in the given moment. Improving quality of care and decreasing hospitalizations is always top of mind, and TRU Tele-Care is doing both while allowing us to provide uninterrupted service during this critical time. Patients and families are thanking us daily, and providers take comfort in knowing their patients are in good hands.”
The foundational technology for the TRU Tele-Care program is developed by Vivify Health, provider of the nation’s leading connected care platform for holistic patient care and engagement. TRU Tele-Care also serves TRU PACE (Program of All-inclusive Care for the Elderly) participants at a time when the PACE Day Center is closed due to the pandemic. TRU PACE continues to enroll new participants into TRU’s fully integrated care model that provides all preventative, primary, acute, and long-term care services for elderly participants.
TRU is also responding to the increase in isolation by providing virtual grief services. Grief support groups have moved to Zoom, a cloud meeting platform, and individual grief counseling sessions have also gone virtual.
Coronavirus Highlights Need for Advance Directives
With the health of our entire community threatened, thoughtful consideration and discussion of end-of-life values and very particular treatment preferences is prudent. If you were to contract coronavirus infection in your current condition, would you want to be hospitalized? Would you want to be on a ventilator?
Read “The coronavirus highlights the need for advance directives,” an op-ed piece in Saturday’s Daily Camera by Dr. Jean Abbott and The Conversation Project’s Amanda Meier to learn more about starting these important conversations.
Something to Smile About
Updates from TRU staff caring for our patients and participants during these difficult times:

One of TRUs patients in an assisted living has been unable to see her son due to lock down so he has been visiting and holding a sign up to their window from the outside which has been “good interaction” for the patient, according to family.
Another resident of an assisted living has her daughter visiting each week. The daughter sets up a lawn chair in the parking lot and the resident opens the window. They talk and visit for an hour each week, from the parking lot to the window, and haven’t missed any regular visits.
TRU received an email from a TRU Palliative Care patient’s daughter expressing gratitude for our ability to serve their family with TRU Tele-Care:
We are so glad you were and are there for Mom. Thank you for all of your work to get her set up with the Tele-Care meetings. She can call us on her own now, thank goodness. It was so important for us to be able to see her and communicate all together about her care. Thank you.
TRU received a nice note from a hospice patient’s wife in response to a recent email to patients and families:
Thank you so much for the update. My husband and I appreciate the kindness, care, and support we have received from the staff members at TRU. You have truly been a ‘God Send’ for us. Just to know we have people we can call on any time we need assistance is comforting as we wade through the murky waters of his illness. God Bless each and every one of you!
A TRU PACE social worker received these messages from a participant:
Take care and thanx for your human and caring approach to what’s going on with us at PACE. You ROCK!!!!
PACE is amazing and so are you. I’m fine and this is getting old for all of us.
Truthfully these more frequent contacts with our more vulnerable folks are truly a blessing in disguise and show how much our folks care about us too!
TRU PACE, Community Food Share, and Via Partner to Deliver Food


TRU PACE is grateful to Community Food Share for donating food for us to make care packages to deliver to some of our most vulnerable participants. And we’re thankful for our partners at Via for helping us to deliver! We love our participants, staff, and community partners!
TRU Thrift Shop Temporarily Closed

Over the past couple of weeks, TRU has been diligently monitoring CDC guidelines to ensure we are doing all that we can to support the health and safety of our customers, staff, volunteers, and local community. To stay true to that, we’ve made the difficult decision to close the Thrift Shop to walk-in customers starting today, March 19th. This closure includes discontinuing donations until we are on the other side of this pandemic (hopefully sooner than later).
The good news is that online shopping via Amazon, eBay, and Etsy stores continues! Please look for great bargains and One of a Find items on these pages. We will be cataloging items daily and posting new sales that can be sent directly to your home. If you aren’t already, please follow TRU Thrift Shop on Facebook and Instagram, where we’ll be posting regular updates and those tremendous online sales and items mentioned.
As always, your patronage greatly benefits TRU’s mission and ability to provide critical services – hospice, palliative care, and grief support to our community.
We look forward to resuming operations when it is safe to do so. Until then, thank you again for your patronage and stay safe.
Meet Arthur Secunda, internationally renowned artist and TRU PACE Participant

Arthur Secunda (born November 12, 1927 in Jersey City, New Jersey) is an American painter, sculptor and printmaker who’s career has spanned six decades. He first studied at the Detroit Institute of Arts as a teenager and continued his studies at the Art Students League of New York and at New York University. After spending time in the United States Air Force as an artist, Secunda used his GI bill to study in Mexico, Paris and Italy with many great artists and teachers. As a result, Secunda developed a lifelong propensity for travel– living and working in other countries. For decades, he maintained studios in Paris and LA.
Secunda considers himself a landscape artist, and has developed his own iconography in representing nature, the land and its forms, as well as corresponding inner landscapes. He is known for a specific kind of color gradation and blending of forms in many media. He is also known for his brilliant collages and graphics. His work tends to oscillate between the serene —striated colors in landscapes — to the expressive, as in many of his oil paintings.
Secunda’s art is worldwide
Secunda has held over 140 solo exhibitions around the world, including in the United States, Israel, France, Sweden, Belgium, Holland, Spain, and Japan. His artwork is part of private collections around the world and over 100 museums worldwide have acquired Secunda’s artwork. He is represented in most major museums, including the National Gallery of Art and the Smithsonian Museum in Washington D.C., the Museum of Modern Art in New York, the Norton Simon Museum—Pasadena, CA, the National Gallery of Australia; Bibliotheque Nationale—Paris, France; and the National Museum in Stockholm, Sweden.
After years in Paris, Secunda maintained a studio in Scottsdale, Arizona for ten years, and currently maintains one in Boulder, Colorado, doing what he has done in all of the other places he has lived and worked in the last 65 years — creating imagery.
Secunda has worked as a jazz musician–in Paris in the early days to support himself, and as a milkman; as an art critic, lecturer, curator, writer and publisher. Periodically, he consults at NASA where he is an image visualizer, helping translate scientific data into visual images. Highly respected as a teacher, he has spent time in Lacoste, France teaching a master class in collage and the creation of handmade artists books.
The Arthur Secunda Museum
The Arthur Secunda Museum at Cleary University in Michigan pays tribute to the life and artwork of Secunda, who began his career as an artist in Michigan. Secunda currently enjoys participating in the Purple Art program at PACE and has been the Artist of the Month, where his art has been displayed throughout the facility.
TRU Community Care Partners with Vivify Health for Launch of TRU Tele-Care
Palliative care and hospice provider will enhance real-time data capture, education and communication with patients and families through telehealth and remote patient monitoring

TRU Community Care (TRU), a non-profit healthcare organization providing a continuum of care for individuals living with advanced illness and loss, announces partnership with Vivify Health, the developer of the nation’s leading connected care platform for holistic patient care and engagement, to implement Vivify’s remote patient monitoring (RPM) and telehealth solutions as the foundational technology of its new TRU Tele-Care program.
The goal of TRU Tele-Care is to enable more real-time data exchange between TRU Community Care and the patients and families it serves. The program will enhance TRU’s ability to proactively manage a patient’s disease progression over time. It will also make it easier for patients and families living with complex and chronic illness to communicate with the organization and take advantage of its clinical expertise and educational materials. This virtual care approach is in keeping with TRU’s philosophy of enabling patients to remain comfortably in their homes while receiving the care they require.

“Our mission is to affirm life at every step of patients’ and their families’ journey through illness and loss,” said Michael McHale, president and CEO of TRU Community Care. “That mission can be difficult to accomplish when care is provided in the home setting and we want to be available in real-time 24/7. We wanted to create an ability to monitor vital data about our patients on a daily basis, visualize their disease progression without having to dispatch personnel to their homes each time, and communicate visually as well as verbally on-demand. The Vivify Pathways platform was the only solution we saw that gave us the comprehensive, two-way capabilities we required in a single package. We believe it will help us advance our mission exponentially.”
TRU Community Care entered the test phase for the solution in December 2019 using tablets supplied by Vivify Health. The tablets are used for visual and verbal communication and to provide education to patients and families.
“We see remote patient monitoring (RPM) and telehealth not as a replacement for our in-home visits but as an extension of our services,” McHale said. “It allows us to be there when the patient needs us most. Getting ahead of health events through data monitoring and virtual visits gives us the ability to provide better care which we believe will improve the patient experience.”

“TRU Community Care is bringing real comfort and dignity to patients and families who are facing advanced illnesses,” said Eric Rock, founder and CEO of Vivify Health. “They understand that care is more than data on a chart, although that is an important element. It’s also about being there for the patients and families on a human level. We are proud that the Vivify Pathways platform is giving them the means to humanize the patient experience and help these families through some of the most difficult times they will face.”
TRU Community Care Hospice Awarded Home Care Certification from The Joint Commission

TRU Community Care’s hospice program has earned The Joint Commission’s Gold Seal of Approval® for Home Care Certification by demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality patient care.
The certification recognizes TRU Community Care’s efforts to provide patient and family-centered care and to optimize the quality of life for patients with serious illnesses. Hospice care addresses a patient’s physical, emotional, social and spiritual needs, and facilitates patient autonomy, access to information, and choice.
“The Home Care Certification recognizes health care organizations’ commitment to fostering continuous quality improvement in patient safety and quality of care,” says Mark Pelletier, RN, MS, chief operating officer, Accreditation and Certification Operations, and chief nursing executive, The Joint Commission. “We commend TRU for using certification to reduce variation in its clinical processes and to strengthen its program structure and management framework for hospice care patients.”
In preparation for accreditation, TRU Community Care performed an in-depth analysis of crucial clinical delivery systems. Opportunities for improvement were identified and “best practices” were updated and implemented. As a result, TRU is able to improve care delivery and outcomes for patients and their families and comply with the highest national standards for safety and quality care.
“Achieving Joint Commission accreditation demonstrates that TRU meets the highest standards for the safe delivery of hospice care. We are proud of this accomplishment and look forward to better serving our community in the years to come,” said Jim Woodard, Chief Operations Officer for TRU Community Care.
For more information, please visit The Joint Commission website.