TRU is using telehealth technology (TRU Tele-Care) to safely and effectively deliver uninterrupted care to individuals living with advanced illness and loss, some of the community’s most vulnerable populations.
Remote Patient Management
TRU provides mobile apps and tablets to palliative care and hospice patients to enable real-time data exchange, proactively manage a patient’s disease progression over time, and make it easier for patients and families living with complex and chronic illness to remotely communicate with health care providers, TRU, and one another.
Customizable Clinical Pathways
Patients answer questions in disease-specific clinical pathways, customizable to each patient so that questions, alerts, and educational materials are supportive of and targeted to each individual.
Virtual Monitoring and Provider Visits
The platform facilitates daily virtual monitoring and interaction between the patient and a TRU nurse and/or provider and allows clinical staff to respond immediately to any concerning data points with a video call. This virtual care approach is aligned with TRU’s philosophy of enabling patients to remain comfortably in their homes or the facilities where they reside while receiving the care they require. The platform also facilitates visits between TRU’s Tele-Care patients, specialists, and remote family members.
TRU Immediate Nurse Access (TINA)
TINA provides 24/7 connection to nurses at our TRU Tele-Care Center through secure phone calls, video calls, and text messaging—all accessible with just one tap. This service offers peace of mind by reducing wait times and enabling real-time communication for better symptom management. Families often say having TINA is like having a nurse in the home, always ready to help.
Key Features:
- Schedule video meetings with your care team and family members
- Receive check-ins, reminders, and questionnaires from your nurse
- Access educational videos and resources
- Send images securely to your care team
TINA ensures individuals living with advanced illness receive safe, effective, and uninterrupted care whenever questions or concerns arise.
Virtual Grief Services
TRU provides grief support groups via Zoom, and individual grief counseling sessions are also available virtually.